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Frequently Asked Questions
Below is a list of frequently asked questions. If you have other questions call our offices at 1-800-FloHawks.
Frequently Asked Questions
How often do I need to pump my septic tank?
When it needs it. In other words, when the sludge and scum levels reach 30% of the tank's capacity. Regular inspections can help to determine when pumping is needed. 3 to 5 years is typically recommended for a family of four.
What can we do to improve drain field performance?
The liquid level in the pump chamber is either too high or too low, or an electrical problem exists in your system. You might try checking the circuit breakers.
What is a cleanout?
Physical access to the line for cleaning.
What are risers?
Plastic or concrete extensions to bring tank lids to ground level.
What lids need to be uncovered?
The large garbage can (18"-28" diameter) size lids to the septic tank and to the pump chamber.
Where is my tank?
It could be anywhere around your house. Contact us with questions regarding your specific site.
What is a jetter?
A high-pressure water jetter is used to clean drain lines and drain field laterals.
What do you do when the main line is plugged?
We clean the blockage in the line with a cable or jetter.
How do we locate tanks?
Probing the ground with a bar or using an electronic locating device.
What is an "As-Built?"
A drawing of the septic system as it relates to your property.
What is a sewer camera?
This is a video camera put into the pipe to inspect the problem so we can look at it on a television monitor/video tape.
Is there an extra charge on weekends?
No, Prices are the same Monday through Sunday and Holidays.
Can I plant trees near my septic system?
It is not recommended. Tree roots tend to want to find water and could eventually invade the lateral lines or other components of your system.
What if I need a septic design?
We are licensed Installers and Maintainers. We do not design but are able to help you locate a designer in our area of service to work with you on your project.
